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Terms and Conditions

Terms and Conditions

Effective Date: January 1, 2025

 

Welcome to The Joy Collective! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By browsing, purchasing, or interacting with The Joy Collective, you agree to comply with these Terms. Please read them carefully.

By accessing or using our website and purchasing our products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

  • Print-on-Demand Products: Our products are custom-designed, made-to-order items. This means that once you place an order, we begin printing and manufacturing your chosen item(s) based on your selection.

  • Pricing: Prices for products are displayed on the website at the time of purchase. We reserve the right to change the prices at any time, but any price changes will not affect orders that have already been placed.

  • Product Availability: While we strive to ensure our products are in stock, due to the nature of print-on-demand, some items may be temporarily out of stock or unavailable. We will notify you if your order cannot be fulfilled.

  • Placing an Order: By placing an order, you agree to provide accurate, current, and complete information, including your name, email address, shipping address, and payment information.

  • Order Confirmation: Once your order is placed, you will receive a confirmation email. This does not signify that your order has been accepted. We reserve the right to cancel or refuse any order at any time.

  • Payment: Payment must be made in full at the time of purchase. We accept payment via [list payment methods, e.g., credit card, PayPal].

  • Processing Time: As all items are made to order, please allow 14 - 21 business day for your order to be processed and shipped.

  • Shipping: Shipping times vary depending on your location. Estimated delivery times will be provided during checkout. We are not responsible for delays caused by shipping carriers or customs.

  • Shipping Costs: Shipping fees will be calculated during checkout and added to your order total.

  • Incorrect Address: We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details before placing an order.

  • Copyright: All designs, logos, graphics, and content on the website are the property of The Joy Collective and are protected by copyright law. Unauthorized use of our content is prohibited.

  • User-Generated Content: By submitting any content (including images or designs) to our website or social media, you grant us a non-exclusive, royalty-free license to use, display, and distribute such content in connection with our marketing and promotional efforts.

  • Account Creation: If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

  • Accuracy of Information: You agree to provide accurate and up-to-date information when creating an account or placing an order. You must notify us promptly if you believe there has been any unauthorized access to your account.

  • To the fullest extent permitted by law, The Joy Collective is not responsible for any indirect, incidental, special, or consequential damages arising from your use of the website or the products purchased. Our total liability to you is limited to the amount you paid for the product in question

  • Your use of our services is also governed by our Privacy Policy. We take your privacy seriously and are committed to protecting your personal information.

  • We reserve the right to modify, amend, or update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the website and services after such changes will constitute your acceptance of the updated Terms.

  • These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes related to these Terms will be subject to the exclusive jurisdiction of the courts in Petersburg, VA.

  • If you have any questions, concerns, or feedback about these Terms or our products, please contact us at:

  • The Joy Collective
    Email: wearethejoycollective@gmail.com
    Instagram: wearthejoycollective_

By purchasing from The Joy Collective, you acknowledge and agree to these Terms and Conditions.

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